Richwood facilities
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Lucky Dog Company

2004 Brazosport Blvd N, Richwood, TX 77531

4.7
129 Google reviews
Cage-freeLive webcamOutdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Lucky Dog Company is a family-owned pet care facility in Richwood, TX offering cage-free boarding, doggy daycare, grooming, and special needs pet care. They provide 24-hour access to fresh water, climate-controlled suites, group and solo play options, and have a unique policy of never turning away pets during emergency evacuations. The facility features indoor/outdoor play areas, conducts temperament evaluations, and offers discounts for cash payments and service workers.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, DAAP/DHPP

Policies & Details

Hours & Billing

Drop-off hours:6:30am-11:00am
Pick-up hours:2pm-5pm
Checkout time:11am
Late pick-up fee:$10

Care & Play

Group play
Solo play
Daily updatesFree
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

129 reviews analyzed

Lucky Dog Company receives overwhelmingly positive reviews with a 4.7+ average rating. Customers consistently praise the friendly staff, excellent communication through daily photos, and the obvious love dogs have for the facility. Many highlight their exceptional care for fearful or difficult dogs. A small number of concerning reviews (3 out of 129) mention grooming issues or dogs getting sick, which appear to be isolated incidents rather than systemic problems. The facility is praised for fair pricing, cage-free boarding, and accommodating schedules. This appears to be a well-run, trusted local business with a loyal customer base.

Dog happiness
4.9
Staff
4.9
Communication
4.8
Facility
4.7
Safety
4.6
Value
4.6
Cleanliness
4.5
Drop-off / pickup
4.5

People love

Excellent with fearful/timid dogs and difficult dogs(5)Dogs love going there - high excitement levels(25)Great communication with photo updates(15)Staff treats dogs like family(20)Reasonable pricing with discounts(10)

Staff shoutouts

Lauren(5 mentions)Amber(3 mentions)Rachel(2 mentions)NeveahMarthaBonnieCarly

Worth noting

Dog became sick with rashes and chemical burn after grooming

Then he started to break out in rashes the gave him a chemical burn we had to go to vet and spend like 150 dollars just to take care of it

Dogs came home sick after boarding

My 2 dogs came home sick. Never us again.

Large dog grooming - dog left in undersized kennel, inadequate grooming

My biggest one was stuffed into a kennel. He didn't have room to lie down and couldn't even sit up straight.

Grooming quality issues (especially for large dogs)(2 mentions)

They claimed they had the proper equipment for large dogs... my biggest one was stuffed into a kennel

Dogs getting sick after services(2 mentions)

My 2 dogs came home sick. Never us again.

Owner replies to 2% of reviewswarm tone45 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.7 stars from 129+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 129 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.7/ 5
Amenities11 of 14
Reviews129
Repeat customersNumber of reviews that mention returning or being a regular customer.45

Pricing

Daycare

$25–$35/day

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