Lucky Dog Lodge, LLC
14449 LA-73, Prairieville, LA 70769
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What Reviews Say
24 reviews analyzedLucky Dog Lodge receives predominantly positive reviews highlighting clean facilities, friendly and attentive staff, happy dogs, webcams, and convenient care. A smaller set of negative reviews raises serious concerns about kennel cough communication and transmission, alleged dog distress or injury, inconsistent communication, and one lost blanket. Owner responses are generally warm and professional, though responses to several negative reviews emphasize lack of customer records and request direct contact.
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Worth noting
Kennel cough outbreak and alleged failure to disclose or prevent transmission
“there was an outbreak of kennel cough and they FAILED to tell us anything at all”
Alleged severe dog distress or injury after stays
“both times she came home with stress blood coming out both ends which resulted in a vet visit”
Conflicting staff explanations about a dog's whereabouts and care
“Not one staff had the same story or knew where my dog was all day.”
Lost personal item and lack of follow-up
“They lost it and continued to tell us they would call us back.”
Kennel cough outbreak communication and illness(3 mentions)
“there was an outbreak of kennel cough and they FAILED to tell us anything at all”
Poor or inconsistent communication(2 mentions)
“DO NOT COMMUNITCATE at all with pet owners.”
Concerns about confinement and adequacy of care(2 mentions)
“My dog was in day care and locked in a kennel the majority if the day.”
Top Rated
4.6 stars from 128+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 128 reviews.
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