Prairieville facilities
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Lucky Dog Lodge, LLC

14449 LA-73, Prairieville, LA 70769

4.6
128 Google reviewsGoogle Verified
Online booking

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:Mon-Fri: 6am-7:30pm; Sat: 8am-3pm; Sun: 1pm-5pm

Extras

Owner operated

What Reviews Say

24 reviews analyzed

Lucky Dog Lodge receives predominantly positive reviews highlighting clean facilities, friendly and attentive staff, happy dogs, webcams, and convenient care. A smaller set of negative reviews raises serious concerns about kennel cough communication and transmission, alleged dog distress or injury, inconsistent communication, and one lost blanket. Owner responses are generally warm and professional, though responses to several negative reviews emphasize lack of customer records and request direct contact.

Cleanliness
5.0
Dog happiness
4.9
Facility
4.8
Staff
4.3
Communication
4.3
Safety
1.8

People love

Staff friendliness and knowledge(7)Dog happiness and enjoyment(6)Cleanliness and facility quality(5)Webcam visibility and peace of mind(5)Easy drop-off or pickup process(4)Value for money(4)

Staff shoutouts

HannahVeeCourtney

Worth noting

Kennel cough outbreak and alleged failure to disclose or prevent transmission

there was an outbreak of kennel cough and they FAILED to tell us anything at all

Alleged severe dog distress or injury after stays

both times she came home with stress blood coming out both ends which resulted in a vet visit

Conflicting staff explanations about a dog's whereabouts and care

Not one staff had the same story or knew where my dog was all day.

Lost personal item and lack of follow-up

They lost it and continued to tell us they would call us back.

Kennel cough outbreak communication and illness(3 mentions)

there was an outbreak of kennel cough and they FAILED to tell us anything at all

Poor or inconsistent communication(2 mentions)

DO NOT COMMUNITCATE at all with pet owners.

Concerns about confinement and adequacy of care(2 mentions)

My dog was in day care and locked in a kennel the majority if the day.

Owner replies to 42% of reviewsAvg response: 105dwarm tone5 repeat customers

Top Rated

4.6 stars from 128+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 128 reviews.

At a Glance

Google rating
4.6/ 5
Review scoreInsufficient topic coverage
Amenities1 of 14
Reviews128
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

Contact facility for pricing

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