Mansfield facilities
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M&M Country Pet Resort

996637 Mulmur Tosorontio Townline, Mansfield, ON L0N 1M0

4.8
66 Google reviewsGoogle Verified
Staff overnightOutdoor yardGroomingClimate controlled

Overview

M&M Country Pet Resort is a husband-and-wife-operated boarding facility on 11.75 acres of country land in Mansfield, Ontario. The facility offers individual pet suites, indoor/outdoor play areas, climate-controlled environments, and grooming services, with owners living on-site for round-the-clock attention.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Comfort items allowed

Extras

Owner operated

What Reviews Say

66 reviews analyzed

M&M Country Pet Resort is highly regarded for its personalized care, particularly for senior dogs with medical needs and high-energy breeds like Malinois. Owners Trish and Callum are frequently praised for their genuine love of animals and for providing a 'home-away-from-home' atmosphere with plenty of outdoor space. While there are isolated complaints regarding communication delays and a billing dispute, the vast majority of clients report happy, well-exercised pets and appreciate the photo/video updates provided during stays.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
4.8
Value
4.7
Drop-off / pickup
4.5
Communication
4.2

People love

High-needs/Medical care(5)Updates and Photos(6)Breed expertise (High Drive)(3)

Staff shoutouts

Trish(22 mentions)Callum(18 mentions)Mckenzie

Worth noting

Allegation of lack of exercise/confinement

โ€œMy dog's behaviour when I brought her home was consistent with being locked inside without being let out.โ€

Communication/Responsiveness(3 mentions)

โ€œAt least two messages left by my wife left over the past week and no response.โ€

Billing disputes

โ€œwas told I would be charged for two days, but was charged for three when it came time to pay.โ€

Owner replies to 66% of reviewsprofessional tone12 repeat customers

Top Rated

4.8 stars from 66+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 66 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.8/ 5
Amenities4 of 14
Reviews66
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

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