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Maple Hill Canine Centre

Name: Maple Hill Canine Centre
Address: 962 Maple Hill Rd, Oxford Station, ON K0G 1T0, Oxford Station, ON, K0G 1T0, CA
Telephone: +1 613-258-1000
Rating: 4.9

962 Maple Hill Rd, Oxford Station, ON K0G 1T0

4.9

51 Google reviewsGoogle Verified

Staff overnightOutdoor yardPool / water playSmall dog areaReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Maple Hill Canine Centre is a family-owned dog boarding and daycare facility in Oxford Station, Ontario offering dog boarding, cat boarding, hydrotherapy, recreational swimming, canine conditioning, grooming, and training services. The facility features indoor/outdoor runs, an indoor heated pool for hydrotherapy, off-leash exercise areas, and accommodates all breeds including reactive dogs with a 3-person caregiving team. Pricing ranges from $35/night for single dog boarding to $65/night for two dogs, with day boarding from $18-$27.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Dog-to-staff ratio: 3:1

Policies & Details

Hours & Billing

Drop-off hours:8:00 AM - 10:00 AM

Pick-up hours:5:00 PM - 7:00 PM

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:No cancellation fee, but appreciate early notice

Holiday surcharge

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

Requirements

Spay/neuter policy:Separate play for intact

Extras

Multi-dog discount — 2 Dogs $65/Calendar Day (discount does not apply during Holidays & Busy Season)

Owner operated

What Reviews Say

49 reviews analyzed

Maple Hill Canine Centre is highly praised for its specialized services, including hydrotherapy and its ability to handle reactive or senior dogs with expert care. Owners Kathy and Grant are frequently described as knowledgeable and calm, creating an environment where dogs are visibly excited to return. However, a significant safety concern exists regarding their policy of not requiring the kennel cough vaccine, which led to at least one case of severe respiratory illness.

Dog happiness

5.0

Cleanliness

5.0

Value

5.0

Staff

4.9

Facility

4.8

Communication

3.5

Safety

3.0

People love

Swimming & Hydrotherapy(7)Care for Reactive/Challenging Dogs(5)Excitement upon Arrival(8)

Staff shoutouts

Kathy(8 mentions)Grant(7 mentions)Wiebke(5 mentions)

Worth noting

Non-requirement of Bordetella (Kennel Cough) vaccine leading to severe illness

“my fully vaccinated dog came home from his second stay with kennel cough... he is still very ill and under close veterinary care after developing pneumonia and chronic bronchitis.”

Communication/Responsiveness

“The main number rings and nobody picks up. Then have to resort to email which isn't very responsive.”

Owner replies to 4% of reviewsdefensive tone14 repeat customers

Top Rated

4.9 stars from 51+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 51 reviews.

At a Glance

Google rating

4.9/ 5

Review scoreInsufficient topic coverage

Amenities10 of 14

Reviews51

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Dog-to-staff ratio

3:1

Pricing

Boarding

$35–$65/night

Daycare

$18–$27/day

Contact

Visit Website +1 613-258-1000 962 Maple Hill Rd, Oxford Station, ON K0G 1T0

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