Martindale Kennels
78 Martindale Rd, St. Catharines, ON L2S 2Y3
Overview
Martindale Kennels is a pet care facility in St. Catharines, Ontario offering boarding, grooming, and dog training services. The facility uses an online booking system where reservations must be approved, and they provide complimentary baths for dogs staying 7 nights or longer. Training is provided by Renee Mauro, a certified dog trainer specializing in behavior modification and balanced training techniques.
Amenities & Policies
What Reviews Say
224 reviews analyzedMartindale Kennels is highly regarded for its specialized training programs led by Renee and its ability to handle reactive or nervous rescue dogs with patience. Customers frequently praise the detailed communication, including videos and report cards, which provides peace of mind for first-time boarders. While there are isolated reports of grooming injuries and one significant hygiene complaint, the owners are noted for their professional and apologetic follow-up to resolve issues.
People love
Staff shoutouts
Worth noting
Hygiene/Sanitation failure
“I picked him up and my white dog was yellow because he was covered in his own pee. They said he peed on the cage bars and pushed his face through.”
Unreported injury
“when I picked her up she had a cut on her paw. It was so bad I had to bring her to the vet. When I called and asked what happen, the owner denied everything.”
Nail trim incidents(3 mentions)
“When they brought her out there was blood under her chin and down her arm. No apology, they did not clean her up.”
Facility transparency(2 mentions)
“I question anywhere that they don't invite me to go back to see where they keep the pets.”
Wait times/Efficiency(2 mentions)
“getting out at end of day took 15-20 min.”
Top Rated
4.7 stars from 225+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 225 reviews.
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in St. Catharines
4 Paws K9 Resort
St. Catharines, ON
Contact for pricing
View Details