Mary's Menagerie Doggy Day Care & Pet Boarding

Reported recurring respiratory illness after boarding

“3 days after he got home he had a bad cough. The last time was serious with vomiting.”

Severe communication and follow-up failure

“They have never answered their phones nor gotten back to us.”

Failure to respond regarding missing belongings

“when we called about several missing items we never heard back.”

Inconsistent communication and updates(2 mentions)

“we were told there would be communication and pictures daily, there wasn’t any, until we called”

Unresolved missing belongings

“when we called about several missing items we never heard back.”

Dog illness after boarding

“3 days after he got home he had a bad cough.”

Scheduling and appointment coordination

“The front desk had no clue about our appointment.”