Bulverde facilities
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Melody's Pet Ranch

31461 Rice Rd, Bulverde, TX 78163

4.8
20 Google reviews
Outdoor yardMedication adminGroomingClimate controlled

Overview

Melody's Pet Ranch is a family-owned boarding and daycare facility founded in 1998 by Melody Freeman, featuring 3 climate-controlled indoor/outdoor kennel buildings with music for dogs. They offer boarding ($25-35/night based on size), daycare ($25-35/day), grooming, and add-on services like walks and playtime, with breed restrictions for aggressive dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella, Canine Influenza (suggested)

Breed restrictions: Pit Bulls, Bull Terriers

Policies & Details

Hours & Billing

Drop-off hours:7:45am-10:30am (daycare), 8am-12pm (boarding)
Pick-up hours:4pm-6pm
Checkout time:12pm
Late pick-up fee:$25
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:48 hours prior: ½ of entire stay; holiday/peak: 1 week prior: entire stay; no-shows: 25% fee
Deposit required — $25 per pet to hold a run

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food (special diet $3/day extra)

Extras

Multi-dog discount — 2 pets in 1 run: $45 (small/small), $60 (any mix)
Owner operated

What Reviews Say

20 reviews analyzed

Melody's Pet Ranch is highly regarded for its 'homey' atmosphere and attentive staff, with multiple customers noting that their dogs return happy and eager to visit. While the facility has recently undergone a change in ownership, the majority of long-term clients report that the high quality of care has remained consistent. However, one significant negative review highlighted concerns regarding recent price hikes and strict billing policies under the new management.

Dog happiness
5.0
Safety
5.0
Cleanliness
4.8
Staff
4.7
Communication
4.5
Facility
4.3
Drop-off / pickup
4.0
Value
3.8

People love

Dog Happiness/Excitement(6)Staff Care/Attentiveness(7)Smooth Ownership Transition(2)

Staff shoutouts

Theresa(2 mentions)

Worth noting

Allegations of predatory billing and hidden fees

“Beware of the new owner's dirty rip off tactics, such as charging extra if arriving even a minute outside of the drop-off or pick-up time period.”

Price increases under new ownership

“The first action he took after taking over is to hike prices significantly.”

Owner replies to 100% of reviewswarm tone6 repeat customers

At a Glance

Google rating
4.8/ 5
Review score
4.5/ 5
Amenities4 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.6

Pricing

Boarding

$25–$35/night

Daycare

$25–$35/day

Contact

Visit Website+1 830-980-8109Get directions to 31461 Rice Rd, Bulverde, TX 78163

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