Middle Grove facilities
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Milton Manor Pet Resort & Spa

612 NY-29, Middle Grove, NY 12850

4.9
571 Google reviews
Cage-freeLive webcamOutdoor yardSmall dog areaAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Milton Manor Pet Resort & Spa is a premium dog boarding and daycare facility near Saratoga Springs, NY offering multiple suite options (Lux50sqeral at $58/night and provide doggie daycare Monday-Friday with a 1:15 staff ratio, grooming services, training classes, and various activities including hiking and individual playtime. The facility is climate-controlled with indoor and outdoor play areas (artificial turf), offers webcam access for luxury and studio suites, and requires a temperament assessment for daycare and group play programs.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 15:1

Required vaccinations: Rabies, Distemper, Bordatella (recommended), Influenza (recommended)

Policies & Details

Hours & Billing

Drop-off hours:7am-9am
Pick-up hours:4pm-6pm
Checkout time:12pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:Charge for the day if less than 24 hours notice for daycare
Deposit required — One night's stay
Holiday surcharge — $10/pickup

Care & Play

Group play
Solo play
Daily updates — Paid
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required for Stay n Play program for dogs over 6 months

Extras

Multi-dog discount — 10% off second dog
Senior dog accommodations

What Reviews Say

550 reviews analyzed

Milton Manor is a highly regarded, premium facility praised for its cleanliness, professional staff, and diverse boarding options for dogs, cats, and exotic pets. Customers particularly value the 24/7 webcam access and the specialized care provided to anxious or senior animals. While the a la carte pricing structure and strict policies (such as age limits) are points of contention for some, the overwhelming majority of clients report high levels of trust and peace of mind.

Cleanliness
5.0
Staff
4.9
Facility
4.9
Dog happiness
4.8
Communication
4.7
Safety
4.6
Drop-off / pickup
4.5
Value
4.2

People love

Webcam Access(22)Exotic/Small Pet Boarding(7)Fear-Free/Anxious Dog Care(15)

Staff shoutouts

Nikki(14 mentions)Bill(7 mentions)Chloe(4 mentions)Cassie(3 mentions)

Worth noting

Age discrimination/Policy transparency

“My booking was rejected because my one dog is 13... No where on their website did I see that they have an age cap.”

Physical injury (Sore paws/Nose)

“My dog came home to me with raw paws... open wounds on his pawns.”

A la carte pricing/High cost(8 mentions)

“My only complaint is that everything has an upcharge. Let fido out at 10 pm, extra charge. Play extra with him, extra charge.”

Grooming issues (Nicks/Irritation)(3 mentions)

“Our golden retriever got knicked behind her ears with the clippers causing an infected wound.”

Feeding/Food management concerns(3 mentions)

“Half of their food has not been eaten... Half of those bags came home.”

Owner replies to 92% of reviewsAvg response: 2dprofessional tone42 repeat customers

Top Rated

4.9 stars from 571+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 571 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.7/ 5
Amenities11 of 14
Reviews571
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Dog-to-staff ratio

15:1

Pricing

Boarding

$58/night

Contact

Visit Website+1 518-584-1212Get directions to 612 NY-29, Middle Grove, NY 12850

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