Miss Vicky's Pet Sitting & Services
1314 Alamo Ln, Garland, TX 75040
Overview
Miss Vicky's Pet Sitting & Services is a home-based pet care provider in Garland, TX offering pet sitting, dog walking, overnight stays, and boarding/daycare at the owner's home for select dogs and caged pets. The business is owner-operated by Miss Vicky, who has been certified in Pet First Aid/CPR and accredited by the BBB since 2009. While they offer boarding, the service is limited and requires calling for quotes and qualification.
Amenities & Policies
Policies & Details
Cancellation & Deposits
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What Reviews Say
19 reviews analyzedMiss Vicky is highly regarded by long-term clients for her meticulous care, detailed photo updates, and ability to handle medical needs or anxious pets. While her pet care quality is praised as exceptional, there is significant friction regarding her business policies, specifically her strict non-refundable deposits and lack of public pricing. The owner is extremely active in responses but tends to be defensive and litigious when addressing negative feedback.
People love
Staff shoutouts
Worth noting
Payment methods bypassing consumer protection
“There's a reason why she accepts payments through PayPal under 'friends and family' so that you can't dispute it to get your money back.”
Strict non-refundable deposit policy(2 mentions)
“I called Vicky to see if it was possible to get any kind of refund... she firmly said no and reiterated how busy she was.”
Lack of transparent pricing
“How do you run a business with no price list of your services? Pricing should be listed and shouldn’t vary case by case.”
At a Glance
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