Mon bel ami Toilettage Île des Sœurs
40 Pl. du Commerce, Verdun, QC H3E 1J6
Overview
Mon bel ami is a Quebec-based pet care facility offering boarding, daycare, grooming, and training services. The facility has cameras in boarding areas and provides daily photo/video updates to owners. They offer training classes including puppy kindergarten (for puppies 16 weeks and under) and obedience training, with a private training option available. The facility is family-owned and operated by Catherine Tonton.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
73 reviews analyzedThe facility is highly regarded for its professional grooming and social daycare environment, with many long-term clients following the owner, Catherine, for years. While the majority of reviews are glowing regarding price and aesthetic results, there are significant friction points regarding administrative organization and the handling of cats. A small number of negative reviews highlight concerns about long wait times and a lack of separation between large and small dogs.
People love
Staff shoutouts
Worth noting
Safety/Injury (Quicked nails)
“three of them were cut too deep with spots of blood.”
Mixing dog sizes/Safety concerns
“They keep all small and big dogs in the same place. When I went to pick up my dog, he was shaking!”
Disorganized booking/Hostility
“The person there pulled out a messy handwritten notepad... instead of listening, the person immediately became agitated.”
Wait times/Duration(2 mentions)
“they are going to keep my dog for 7 hours.”
Grooming quality (Cats/Specific requests)(3 mentions)
“What I got back was a butchery of my cat... Different lengths, basically a staircase of hair.”
Top Rated
4.5 stars from 72+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 72 reviews.
At a Glance
Min puppy age
4 months
Pricing
Contact facility for pricing
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