Morganna Animal Clinic & Boarding Kennel

Unauthorized dental extractions - vet removed 7 teeth without owner consent, new practice described approach as 'aggressive'

“the new vet ended up REMOVING teeth without so much as a phone call asking for consent. the vet said he removed SEVEN teeth but the new practice my sister sees only saw six teeth that were removed”

Potential misdiagnosis leading to pet death - cat went blind and was euthanized day after visit

“After spending time with him they discovered he was blind in one eye and walking in circles. Saturday evening were on our way to euthanize our spunky adorable cat.”

Dog injured during boarding - ACL tear while at facility

“the last time we had our dog boarded at Morganna he tore his ACL (the dog equivalent of the ACL) on their watch.”

Medication error - dog prescribed far too much medication making her sick

“when I first brought my dog here the vet somehow missed that my dog was prescribed far too much medication and it was making her sick”

Poor phone/customer service and communication(7 mentions)

“the receptionist that answered was nice up until the point when I wanted to set up a time... then hung up on me when I asked what time it was set up for”

High prices/expensive(4 mentions)

“This place is also extremely expensive.”

Receptionist rudeness (specifically Leslie, Jan)(5 mentions)

“Leslie is rude and needs to be educated in veterinary medicine”

Long wait times(3 mentions)

“they always have me waiting at least a half hour in the waiting room, even with an appt. Then, I have to wait anywhere from an additional 30 minutes to 1 hour in the exam room.”

Inadequate medical treatment/diagnosis(3 mentions)

“He gave a stupid apology after I let them know how sucky he acted the first time only to continue to suck. My dogs glands ruptured and were told that it was normal and to wait it out.”