Mountain Dog Club

Repeated lack of response to appointment calls

“I call for appt 3x never call back”

Reported owner or management unresponsiveness

“if Jennifer is ever around, staff have issues getting a hold of her and don’t tell clients call if you have issues if you’re never going to answer your phone.”

Alleged failure to follow feeding directions

“Positive my dog doesn’t get fed correctly when staying here, thinking directions are constantly lost.”

Unreturned calls and appointment follow-up(2 mentions)

“I call for appt 3x never call back”

Concern about feeding instructions during boarding

“Positive my dog doesn’t get fed correctly when staying here, thinking directions are constantly lost.”