Mountain View Pet Care
376 Washington College Rd, Limestone, TN 37681
Overview
Mountain View Pet Care is a pet boarding service and groomer located in Limestone, Tennessee. The website at mountainviewbedandbiscuit.com is currently not functional - it displays only a Wix domain placeholder page with no actual facility information, services, pricing, or policies available.
Amenities & Policies
What Reviews Say
49 reviews analyzedMountain View Pet Care shows a stark divide between historical excellence under former kennel manager Stacy and recent issues under new ownership. While the majority of reviews (42 of 49) are 5-star ratings praising Craig and Darcy's caring approach, detailed communication, and happy dogs, a smaller set of recent reviews highlight concerning patterns: facility odor issues, communication breakdowns during stays, unwelcoming staff interactions, and at least one report of dogs returning sick. The owner responds professionally to negative reviews. The facility appears to have genuine care for animals but may be experiencing operational inconsistencies, particularly around communication and customer service during the management transition.
People love
Staff shoutouts
Worth noting
Animal control investigation into owner
“With the assistance of Facebook Messenger (lol), I was informed that there is an open animal control investigation into the owner”
Dogs returned sick (vomiting, diarrhea, dehydrated, weight loss)
“At home I noticed they were both thin. They had diarrhea and were vomiting. Dehydrated.”
Dogs traumatized from stay
“The dogs were very thirsty, smelled horribly, and were obviously traumatized.”
Poor communication/lack of updates during stays(4 mentions)
“we could not get a response on how they were doing until Thursday night”
Facility cleanliness/odor issues(3 mentions)
“The kennel smells like dog feces, and was even worse when we did pick up”
Unwelcoming staff attitude on tours(3 mentions)
“he starts telling me that this is a private residence... I'm not sure what him living in a dog kennel has to do with anything”
Dogs not separated properly causing issues(2 mentions)
“They did not board the two we asked to be with each other, so the youngest one (who was supposed to be separated) destroyed our labs expensive bed.”
At a Glance
Pricing
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