Mt. Tom Boarding Kennel
320 Easthampton Rd, Holyoke, MA 01040
Overview
Mt. Tom Boarding and Grooming is a pet boarding and grooming facility in Holyoke, MA. They provide boarding services with individual runs (indoors and outdoors), trained staff, and emphasize cleanliness and routine-based care. Grooming services are offered for dogs by appointment. They require vaccinations for boarding and allow owners to provide their pets' own food.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Physical
Policies & Details
Care & Play
What Reviews Say
98 reviews analyzedMt. Tom Boarding Kennel is highly regarded for its affordability and the peace of mind provided by having an adjacent veterinary clinic. While the majority of long-term clients praise the friendly staff and cleanliness, the facility has a traditional kennel feel that some find noisy or cramped. A small number of serious safety and medical concerns have been reported, but these are outliers compared to the high volume of positive repeat-customer experiences.
People love
Staff shoutouts
Worth noting
Escape attempt and physical injury
“discovered that she almost escaped... why she was left unattended for long enough for her to chew through parts of the enclosure and tear her face up I do not know.”
Medical issues and unauthorized treatment
“every time came home with blood in her urine... They kept having their vet look at her and try to treat her without my permission.”
Noise and Stressful Environment(3 mentions)
“It was also very noisy and our dog was getting scared. When it was time to leave her she was actually frightened and shaking.”
Refund Policy
“they will not refund the unused portion of the pre payment, instead adding a credit to her account.”
Small/Cramped Enclosures(2 mentions)
“Cramped cages and chaotic environment.”
Top Rated
4.6 stars from 101+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 101 reviews.
At a Glance
Pricing
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