Lasalle facilities
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Mudeypets Inc

1701 Dollard Ave, Lasalle, Quebec H8N 1S1

3.5
85 Google reviews
Grooming

Overview

Mudeypets Inc is a pet grooming facility in Lasalle, Quebec founded in 2011 that also offers day sitting and boarding services. While grooming is their primary focus, they provide comprehensive boarding and daycare options including daily or weekly boarding with pick-up and delivery services.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

85 reviews analyzed

The facility receives polarized feedback, with long-term regulars praising the high-quality boarding and specialized cat grooming services. However, there is a significant pattern of conflict regarding grooming style, with many owners reporting their pets were shaved without consent. Management is frequently described as confrontational, often using public responses to blame clients for 'neglecting' their pets' coats or failing to answer confirmation calls.

Cleanliness
5.0
Drop-off / pickup
5.0
Facility
4.5
Value
4.2
Dog happiness
3.8
Staff
3.2
Communication
2.1
Safety
2.0

People love

Pick-up and Drop-off Service(3)Boarding Quality(4)Cat Grooming Expertise(8)

Staff shoutouts

Maria(3 mentions)Mariuta(2 mentions)

Worth noting

Physical injuries during grooming (cuts/bleeding)

Both my dogs got cut and were bleeding... I look at my pup's paw and there is a big cut, enough to see the inside as if it was ripped open.

Allegations of physical discipline/hitting animals

I witnessed an employee hitting 2 dogs that were not her own... opened it to hit them to get them to be quiet.

Aggressive/Hostile management behavior

The owner was rude, harsh, and completely dishonest... he was visibly angry with me and very condescending.

Unwanted Shaving(12 mentions)

All they know how to do is shave your animal down to the skin... even when you tell them not to do it.

Aggressive Appointment Confirmations/Cancellations(4 mentions)

She did text and say 'call back in 10 minutes or else I'm canceling'. I was asleep with my phone on silent.

Blaming the Owner(15 mentions)

Instead of harrassing/attacking people who review you negatively, maybe try to understand where they are coming from.

Owner replies to 92% of reviewsdefensive tone14 repeat customers

At a Glance

Google rating
3.5/ 5
Review score
3.7/ 5
Amenities1 of 14
Reviews85
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

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