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Must Love Paws

Name: Must Love Paws
Address: 520 SE Bridgeford Blvd, Bend, OR 97702, Bend, OR, 97702, US
Telephone: +1 541-382-8427
Rating: 4.8

520 SE Bridgeford Blvd, Bend, OR 97702

4.8

56 Google reviews

Staff overnightOutdoor yardSmall dog areaAccepts puppiesClimate controlled

Overview

Must Love Paws is a dog boarding and daycare facility in Bend, Oregon offering climate-controlled indoor-outdoor play areas. They provide daycare ($25-$35/day) and boarding ($55/night) services with vaccination requirements including Rabies, Bordetella, and Distemper/Parvo. The facility requires adult dogs to be spayed/neutered and does not accept intact males over 1 year or females in heat.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Bordetella, Distemper/Parvo, DHPP

Policies & Details

Hours & Billing

Checkout time:12pm

Billing method:Per night

Care & Play

Group play

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:No intact males over 1 year old and no females in heat

Extras

Multi-dog discount — 10% off each additional dog

Senior dog accommodations

What Reviews Say

53 reviews analyzed

Must Love Paws is overwhelmingly praised for its high-energy environment, cleanliness, and a staff that genuinely connects with the dogs, leaving them 'exhausted' and happy. However, a severe safety incident involving a dog escaping the facility and traveling miles home has raised serious concerns regarding containment and management's defensive response style. While most regulars consider it the best facility in Bend, the polarizing conflict between the owners and the owners of the escaped dog highlights a potential risk for dogs with high anxiety or climbing skills.

Cleanliness

5.0

Dog happiness

4.9

Staff

4.8

Drop-off / pickup

4.7

Facility

4.5

Communication

4.2

Value

4.0

Safety

3.5

People love

High energy/Tired dogs(12)Staff care and professionalism(15)Cleanliness(4)

Staff shoutouts

Brodie(8 mentions)Brody(3 mentions)

Worth noting

Dog escaped facility and traveled several miles home across a highway

“we were shocked to find Sophie outside our home, wet, trembling, and limping on her back leg. We live several miles away and across Highway 97”

Safety/Containment(2 mentions)

“Would you want your dog in an enclosement that did not have a proper roof on it?”

Lack of empathy/Defensiveness(2 mentions)

“Instead of apologizing... the workers here have only placed blame on our dog”

Owner replies to 45% of reviewsdefensive tone14 repeat customers

Top Rated

4.8 stars from 56+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 56 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.5/ 5

Amenities5 of 14

Reviews56

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$55/night

Daycare

$25–$35/day

Contact

Visit Website +1 541-382-8427 520 SE Bridgeford Blvd, Bend, OR 97702

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