Mystic Pet Resort

Owner Gareth Price described as aggressive, having physical confrontations with customers, and difficult to communicate with

“The guy who owns this dog prison Gareth "Kangaroo Jack" Price behaves like he is irritated when customers come by for the simplest services... I have personally witnessed him get into a physical confrontation with a customer and reportedly needed to have his neck saved by his pleading wife on more then one occupation.”

Rude customer service and phone interactions

“Horrible customer service from start to finish. I called to schedule an appointment and was met with an extremely rude, dismissive attitude.”

Inconsistent policies causing customer confusion

“I was first told I couldn't make an appointment because my dog "hadn't been in for a while," then informed that I was now considered a new client...only to be immediately told that new clients aren't being accepted.”

Rude phone/customer service(3 mentions)

“I'm sure Mary is fine in person. Rude on the phone.”

Large animal grooming not available

“If you are not grooming large animals anymore you need to put that on your website it's misleading.”

No credit card acceptance(2 mentions)

“Would be nice if they took Credit Cards.”