Natural Instincts Healthy Pet Center
2109 Alpine Blvd, Alpine, CA 91901
Overview
Natural Instincts Healthy Pet Center is a multi-service pet care facility in Alpine, California offering natural foods, holistic supplements, grooming, training, and boarding services according to Google listings. The website provides limited details about specific boarding or daycare policies, with operating hours Monday through Saturday and Sunday both 10am-5pm or 6pm. The facility emphasizes a compassionate, experienced staff and offers appointment scheduling for meet and greets.
Amenities & Policies
What Reviews Say
98 reviews analyzedNatural Instincts is a highly-regarded local hub for pet supplies and nutrition, with customers frequently praising the staff's deep knowledge of holistic food and supplements. While the daycare and retail sides receive near-universal acclaim, the grooming department shows a significant divide between long-term satisfied regulars and a small number of customers reporting serious safety concerns and pricing transparency issues. Overall, it is a community-focused facility valued for its convenience and expert advice.
People love
Staff shoutouts
Worth noting
Injury and alleged cover-up
“Sophie was cut in the ear with scissors and then someone tried to glue her ear together... told by someone else that Sophie came in like that.”
Rough handling of disabled/small pets
“shocked to see that she had strung up my little blind dog... Within seconds she was shaking and choking herself.”
Legal/Ethical dispute over animal possession
“Asked for their help to read a microchip and she kept the cat ! ... Veterinarian told me it was illegal for them to keep the cat.”
Pricing disputes and unexpected fees(3 mentions)
“The owner told my husband it would be 70. My husband said asked why it was not 65, the owner said well that’s just the over the phone quote.”
Communication and wait times(4 mentions)
“Called 4 times today. No Answer”
Grooming quality (missed spots/knots)(2 mentions)
“The groomer left all the knots in her hair. I've been taking them out.”
At a Glance
Pricing
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