Nederland facilities
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Neighborhood Veterinary Centers - Nederland

3606 FM 365, Nederland, TX 77627

4.6
686 Google reviews

Overview

Neighborhood Veterinary Centers - Nederland is a veterinary hospital and pet boarding service located in Nederland, Texas. The website URL provided returned a 404 error, so no detailed boarding or daycare information could be extracted from the website content.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

686 reviews analyzed

Neighborhood Veterinary Centers - Nederland is overwhelmingly praised for exceptional surgical care (especially Dr. Hanson's orthopedic expertise), compassionate staff, and transparent communication including photo/text updates. While pricing is generally considered fair and significantly cheaper than Houston alternatives, some emergency visits feel expensive. The main criticisms are occasional long wait times and rare but serious incidents involving surgical complications or perceived prioritization of money over care. This 24/7 emergency facility serves a critical regional need and has built strong loyalty among repeat customers willing to drive 2+ hours for quality, affordable care.

Staff
4.8
Cleanliness
4.8
Facility
4.8
Dog happiness
4.6
Communication
4.6
Safety
4.2
Value
3.8
Drop-off / pickup
3.8

People love

Dr. Hanson's surgical skill(85)Staff compassion and caring(120)Affordable pricing compared to Houston(65)Communication/updates during stays(55)Clean, modern facility(45)

Staff shoutouts

Hanson(145 mentions)Freeman(35 mentions)Raven(12 mentions)Cassie(11 mentions)Kiley(8 mentions)Brittany(8 mentions)Foskey(8 mentions)Ashley(5 mentions)Taylor(5 mentions)

Worth noting

Surgical complications/TPLO surgery failure

โ€œMy dog underwent a TPLO surgery with Dr. Hansen in January. Almost immediately, he began experiencing severe complications... The most plausible cause is a failed TPLO surgery.โ€

Misdiagnosis or missed diagnosis

โ€œThey told us that our cat has an auto immune disorder... Today I went to a new vet for a second opinion and she re did every test and nothing is wrong with him.โ€

Financial hardship/denial of care due to inability to pay

โ€œThey would rather put your cat to sleep on Christmas than budge on their astronomical price.โ€

Foreign object left in patient after surgery

โ€œThey took her back redid the with staples removed a foreign object they left in the surgeryโ€

High prices/Emergency costs(35 mentions)

โ€œPrices were insanely expensive.โ€

Long wait times(25 mentions)

โ€œI was there for 5 hrs. They definitely need a second Dr. on duty.โ€

Lack of communication/follow-up(12 mentions)

โ€œI called on Thursday 1/16 to ask where her results were... I decided to call again and just ask for my results because clearly the doctor was too busy to worry about my animal.โ€

Payment required before treatment(8 mentions)

โ€œThey would not even try to stop at least some of the bleeding... if we wouldn't have been able to pay for the surgery.โ€

Owner replies to 98% of reviewsAvg response: 1dprofessional tone185 repeat customers

At a Glance

Google rating
4.6/ 5
Review score
4.4/ 5
Amenities0 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.185

Pricing

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