Neverland Kennel

Dog escaped and owner not notified for 9 hours - found 2+ miles away in pitch black

“my husband and I were not informed until 9 hours later when my husband arrived to pick her up at 5:30 pm”

Dog died from renal failure due to overfeeding (owner ignored instructions)

“I told the Owner that we just feed my dog. he told us he misunderstood and feed him again. As a result of this my dog had renal failure and passed away”

Dogs returned with injuries, wounds, and illness (kennel cough, URI)

“my dogs came home with foot pad wounds foul smelling urine and deficated twice on the brief ride home”

Staff witnessed bleach put in dog's water

“SAW SOMEONE PUT BLEACH IN A DOGS WATER WHILE CLEANING OUTSIDE BEWARE BEWARE BEWARE”

Owner used profanity toward customers

“His use of the F word to myself and my wife is unconscionable behavior for a business owner”

Dogs left without water, beds, or proper care

“no water for my dog they don't put the beds in with them they tell you they do but they don't”

Poor communication/notifications(4 mentions)

“they admitted they never contacted us”

Medical neglect - ignoring medication instructions(3 mentions)

“how do you not medicate a dog that needs to be medicated”

Unsanitary conditions(4 mentions)

“it is clear that it is unsanitary there”

Rude/condescending owner behavior(3 mentions)

“OWNER IS EXTREMELY RUDE AND CONDESCENDING”

Dogs returned sick/injured(5 mentions)

“He has come home both times with kennel cough”

Pricing inconsistencies(2 mentions)

“Just 8 weeks ago it was $180... this receipt speaks for itself”