Newton Boarding & Grooming

Negligence leading to pet death

“My baby died in my arms 10 minutes from their door... How any kennel can allow an animal to go 4 days in her condition before a call is made is inexcusable.”

Medical mismanagement and hostility

“They decided my daughter's dog needed way more medication than the vet prescribed... she actually accused my daughter of taking her own dog’s meds.”

Sanitation and pests

“The inside of the kennel was covered in mouse feces and smelled awful.”

Hygiene/Smell(3 mentions)

“Wiggles was covered in urine... they smelled like pure urine.”

Kennel Cough(2 mentions)

“We currently have 5 dogs with the kennel cough now unfortunately.”

Management Rudeness(4 mentions)

“The manager at that, will go after me again... she hung up the phone.”