Niagara Pet Resort
657 Concession 6 Rd, Niagara-on-the-Lake, ON L0S 1J0
Overview
Niagara Pet Resort is a 10-acre open concept daycare and boarding facility in Niagara-on-the-Lake, Ontario offering 24-hour supervision, climate-controlled barn, agility area, and a pond. They require K9 temperament testing for new dogs and offer various packages including daycare, overnight stays, grooming spa services, and membership plans.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
196 reviews analyzedNiagara Pet Resort is highly regarded for its open-concept, cage-free environment and expansive 10-acre property featuring a pond. Customers consistently praise the facility for returning 'tired and happy' dogs and appreciate the detailed report cards and professional grooming services. While there are a few serious outlier allegations regarding staff temperament and animal handling, the vast majority of long-term clients express deep trust and loyalty.
People love
Staff shoutouts
Worth noting
Allegation of animal abuse and improper crating
“They abuse the animals and big dogs are kept in small dog cages for hours. They hide it very well from the owners.”
Allegation of aggressive behavior by male owner
“The “owner” (man) is extremely aggressive towards women and dogs.”
Strict/Uncommunicated Rules(4 mentions)
“It was disappointing that this limitation wasn't communicated upfront — especially when the pond is such a prominent feature.”
Owner/Staff Professionalism (Negative)(3 mentions)
“I received a very negative phone call from a woman claiming she owned this business... I was called names prior to her hanging up.”
At a Glance
Pricing
Boarding
$46–$52/night
Daycare
$40/day
Contact
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