Noah's Ark Boarding Kennel
3725 Marsh Rd, DeLand, FL 32724
Overview
Noah's Ark Boarding Kennel is a premier pet boarding facility in DeLand, FL serving the Greater Orlando metro area. They offer boarding, doggie daycare, grooming, basic dog training classes, transportation, and cremation services. The facility is owned and managed by experienced canine trainers and features 24/7 supervision, a pool for dogs, and accommodates difficult dogs.
Amenities & Policies
Policies & Details
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What Reviews Say
101 reviews analyzedNoah's Ark Boarding Kennel presents a starkly polarized reputation. While many long-term and repeat customers praise the facility's cleanliness, grooming services, and friendly staff (specifically mentioning Victoria and Mandy), a significant cluster of 1-star reviews alleges severe medical negligence, including extreme dehydration and untreated injuries. The owner, Nathan, is frequently described as unprofessional or confrontational in both reviews and his defensive, often litigious-toned responses to criticism.
People love
Staff shoutouts
Worth noting
Severe Dehydration
“My dog came back SEVERELY DEHYDRATED, LETHARGIC and not from playing or being tired. From dehydration.”
Pet Death/Medical Emergency
“We lost our dog after being rushed to the ER straight from picking her up. Nobody sought medical care to a dying dog laying on the floor unresponsive.”
Physical Injuries/Rashes
“his paws were bleeding and they weren’t like that AT ALL when I dropped him off.”
Mandatory/Hidden Fees(4 mentions)
“not informed about these 'exit baths' that they now require... seems like it’s just a way to make more money.”
Weight/Pricing Inaccuracy(2 mentions)
“told 3 employees one of my dogs was under 40 pounds, we got charged for her being over 40 pounds.”
Poor Cat Accommodations(2 mentions)
“New owners could care less about cats. They're kept in an attic in a cage not much bigger than the carrier.”
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