Noah's Bed & Biscuit

Injuries/Health issues not communicated at pickup

“At the very least, I would have appreciated someone verbally stating they saw the marks or had cut her nails too short causing an issue... It mostly irks us that we weren’t called or notified at pick up.”

Escape/Fence jumping incident

“I was a bit disappointed to learn that my dog hopped several of their fences on her recent stay & did not learn of this until I picked her up. Her air tag was also removed from her collar.”

Choking hazard/Tight collar

“her collar was FOUR NOTCHES too tight when we picked her up - so tight in fact that she couldn't breath well and was wheezing.”

Subscription/Package Policy(2 mentions)

“These are monthly and any unused daycare days just vanish at months end. Essentially if you miss one day youve spent more than retail!”

Price Increases & Credit Card Fees(4 mentions)

“In the two years we’ve taken him there I’ve seen the price almost double... Same with when they started charging fees to pay with a credit card.”

Dietary/Own Food Surcharge(2 mentions)

“if your dog has to eat it’s own food for dietary reasons... they will charge you an extra $5 per meal.”