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North Shore Pet Connection

Name: North Shore Pet Connection
Address: 1980 W Florist Ave, Milwaukee, WI 53209, Milwaukee, WI, 53209, US
Telephone: +1 414-352-8464
Rating: 4.7

1980 W Florist Ave, Milwaukee, WI 53209

4.7

35 Google reviews

Outdoor yardAccepts puppiesMedication adminGroomingClimate controlled

Overview

North Shore Pet Care Campus in Glendale, WI offers dog daycare and boarding services with a unique approach - pets have their own suites for quiet time rather than cage-free arrangement. The facility is staffed with veterinary technicians and offers specialized care for pets with medical needs including diabetes, seizures, post-op recovery, and hospice care. They provide grooming services, daily behavior assessments, and have both indoor and outdoor play areas.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardconcrete

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Care & Play

Group play

Daily updates

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Senior dog accommodations

Owner operated

What Reviews Say

35 reviews analyzed

North Shore Pet Connection is highly regarded for its exceptional care of senior, special needs, and anxious pets, including non-canine guests like rabbits and cats. Customers frequently praise the knowledgeable staff and the facility's ability to acclimate nervous rescues through a patient, individualized approach. While sentiment is overwhelmingly positive, there is a notable concern regarding billing transparency and uncommunicated rate increases during holiday periods.

Dog happiness

5.0

Cleanliness

5.0

Safety

5.0

Facility

4.9

Staff

4.8

Communication

4.2

Drop-off / pickup

4.0

Value

3.5

People love

Special Needs & Senior Care(8)Exotic Pet Care (Rabbits/Cats)(4)Anxious/Reactive Dog Handling(5)

Staff shoutouts

Diane(6 mentions)Christine(2 mentions)TinaIsabelAbbie

Worth noting

Unexpected price increases and hidden holiday fees

“Costs were NOT communicated during either booking and/or dropoff, and so we picked our dogs up to an awfully large bill- over $500 higher than we were expecting.”

Pricing and Billing Transparency

“The invoice also included a $30/dog fee for July 4th because 'my staff has to give up their holiday', which again, was never communicated.”

Check-in/Check-out Process(2 mentions)

“Great people, weird checkin/out process.”

Owner replies to 51% of reviewswarm tone12 repeat customers

Top Rated

4.7 stars from 35+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 35 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.6/ 5

Amenities5 of 14

Reviews35

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website +1 414-352-8464 1980 W Florist Ave, Milwaukee, WI 53209

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