Oak Brook facilities
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Oak Brook Kennel Club

3110 Meyers Rd, Oak Brook, IL 60523

4.9
377 Google reviews
Staff overnightOutdoor yardAccepts puppiesReactive breeds OKGroomingClimate controlledOvernight potty breaks

Overview

Oak Brook Kennel Club is a premier full-service pet boarding and doggy daycare facility located in Oak Brook, Illinois, sitting on two acres with real grass and mature trees. They offer non-group play for all guests, emphasizing individual attention with 40 indoor-outdoor runs and 30 indoor suites. The facility features UV disinfectant technology, Pet First Aid/CPR trained staff on premises, and provides dog boarding at $69/night and daycare at $40/day.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Hours & Billing

Late pick-up fee:$35
Billing method:Per night

Cancellation & Deposits

Cancellation notice:72 days notice
Cancellation penalty:Full reservation cost still due
Deposit required$100

Care & Play

Solo play
Daily updatesFree
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

368 reviews analyzed

Oak Brook Kennel Club is an exceptional facility with nearly universal 5-star reviews. The standout features are their one-on-one individual attention model (no group play), real grass outdoor spaces, and ability to accommodate dogs with behavioral issues, anxiety, or those who are intact. Staff members Aly and Beth are frequently praised by name. The facility is described as spotlessly clean and handles a wide variety of pets including cats, rabbits, hedgehogs, and even a ball python. A small number of negative reviews (fewer than 5 out of 368) mention isolated incidents involving stress, miscommunication about services, or GI issues - these appear to be exceptions rather than systemic problems. The owner responds to every review personally with warm, professional messages within 1 day. This is clearly a premium, trusted facility in the Chicago area with an extremely loyal customer base, many of whom have been using their services for years.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0
Value
4.5

People love

One-on-one individual attention (no group play)(85)Staff treats pets like family/own(72)Cleanliness and facility quality(68)Dogs are excited to go there/won't leave(65)Great for dogs with behavioral issues/anxiety(45)Excellent for multiple pet types (cats, rabbits, exotic animals)(28)Real grass outdoor spaces(25)Caters to intact/special needs dogs(22)Senior/geriatric pet care(18)Sends photos/updates during stays(35)

Staff shoutouts

Aly(42 mentions)Beth(48 mentions)

Worth noting

Dogs came home stressed, smelling of feces, and lost weight after stay

Our smaller dog reeked of feces and our large dog was acting very peculiar... Our vet told us they were both extremely stressed and gave us a special diet to regulate their stool consistency. My large dog lost 3 pounds, the small dog lost 1.5 pounds.

Potential misdiagnosis of kennel cough vs leash injury

They said he had kennel cough... It was not kennel cough. They were damaging his throat with the leash.

GI issues after stay - dogs ate something foreign

Based on the first few BMs after picking up my dogs, it appears that they ate some kind of string or paper. Severe upset gastro-intestinal tracts right now.

Nail trimming not completed as expected

Twice now they never trimmed my dog's and my brother's dog's nails. I had to take my dog to the vet to get that done.

Unauthorized bath and charge

What didn't help was they gave him a bath when I told them not to. They acted like it was a favor. Then they charged me for it.

Owner replies to 100% of reviewsAvg response: 1dwarm tone187 repeat customers

Top Rated

4.9 stars from 377+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 377 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities7 of 14
Reviews377
Repeat customersNumber of reviews that mention returning or being a regular customer.187

Pricing

Boarding

$69/night

Daycare

$40/day

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