Oak Ridge Pet Boarding

Heat exposure - dog left outside in 98 degree heat became lethargic and overheated

“It was 98 degrees today here in the metro area, if the dogs needed to go out they should have only been out to use the bathroom and brought back in.”

Injury - dog developed 'happy tail' requiring vet visit, staff unaware and owner dismissive

“The last two times we kenneled our dog there, he came home with happy tail. One of those times required a visit to the vet and his tail took weeks to heal.”

Pricing confusion and nickel-and-diming(2 mentions)

“As far as personal attention goes, it comes at a cost. We felt they nickeled and dimed us for every single thing and it was very expensive.”

Communication issues about pet care/behavior(2 mentions)

“I got a report saying that he was [afraid]. I've never seen him nip at anyone before so this was highly concerning... I don't feel confident I know what the situation was.”

Senior dog care concerns

“There was recently admitted confusion to feeding amt when I pick up our dog... Trying to keep weight on our senior small dog, so a few days of only half food isn't good.”