Oaklane Kennels Inc

Dog returned with broken leg, no explanation provided, owner unhelpful when asked

“Pick it up two days later with a broken leg, they claim they don't know how it happened.”

Dog injured while boarding, owner was rude when asked what happened

“My dog was injured while staying here. The owner was very rude when I even asked what had happened to my dog.”

Dog left sitting in urine for two days

“Our nine year old retired work dog had been sitting in his urine for two days.”

Dogs returned underweight despite owner providing food

“My dogs came back skinny even though I brought food every week.”

Pricing discrepancies/unexpected charges(5 mentions)

“I was quoted a higher price than when I made the reservation... 'You can take them somewhere else if you want.'”

Extra fees for basic care(2 mentions)

“This price is just for food, water, and 2 (brief) bathroom breaks a day. If you want them to actually TAKE CARE of your dog... you have to pay extra.”

Poor communication at pickup(2 mentions)

“I was simply handed my left over food and told to have a nice day. No comments on how my dog did.”

Holiday closure policies causing extra charges(2 mentions)

“They close at noon the weekend before a holiday and are closed until the day after the holiday, which can really add up.”