South Pasadena facilities
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Obedience Please Dog Training

721 Fair Oaks Ave, South Pasadena, CA 91030

4.5
77 Google reviews
Accepts puppiesTraining

Overview

Obedience Please Dog Training is a family-owned dog training and boarding facility in South Pasadena, CA, operated by Howard and Greta Finkelstein since 1989. In addition to comprehensive training programs (in-home and in-kennel), they offer dog day care ($37/day) and boarding services ($60-70/night based on dog weight). The facility requires DHLPP, Bordetella, and Rabies vaccinations and allows dogs as young as 8 weeks old.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies2+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHLPP, Bordetella, Rabies

Policies & Details

Hours & Billing

Checkout time:11am
Late pick-up fee:50% day care fee if pickup after 11am

Care & Play

Group play
Solo play
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

72 reviews analyzed

The facility is highly polarized, with long-term clients praising their unique 'treat-free' psychological training methods and the expertise of the owner, Howard. However, several recent reviews raise serious concerns regarding the physical condition of the facility and the hygiene of boarded dogs. While many dogs appear excited to visit, the owner's responses to criticism can be confrontational, often blaming the pet owners for lack of progress.

Staff
4.5
Drop-off / pickup
4.5
Communication
4.2
Dog happiness
4.0
Value
4.0
Safety
3.0
Cleanliness
2.5
Facility
2.0

People love

Treat-free training success(8)Service Dog Training(2)Long-term loyalty(5)

Staff shoutouts

Howard(22 mentions)David(11 mentions)George(4 mentions)Greta(2 mentions)

Worth noting

Physical neglect and hygiene during boarding

β€œshe was COVERED in citronella spray to the point she was sticky to the touch... dried feces from days ago smudged down her legs, her nose had a gouge that continued to bleed.”

Alleged water deprivation

β€œI was told they dont give them water so they dont pee. What??”

Aggressive handling/Force-based methods

β€œthe worker decides it is a good idea to pin the dog to the couch corner and FORCE the collar onto the dog.”

Outdated/Dilapidated Facility(4 mentions)

β€œthe facilities and they were very very poor, old and broken down.”

Lack of Webcams

β€œThe one issue I have... is that there aren’t cameras for us to be able to check in on our dog.”

Training effectiveness/Cost(3 mentions)

β€œSix weeks later, and $3000 later, he knows nothing.”

Owner replies to 100% of reviewsAvg response: 2ddefensive tone12 repeat customers

Top Rated

4.5 stars from 77+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 77 reviews.

At a Glance

Google rating
4.5/ 5
Review score
3.6/ 5
Amenities2 of 14
Reviews77
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Min puppy age

2 months

Pricing

Boarding

$60–$70/night

Daycare

$37/day

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