Ocean Sands K-9 Resort
208 Williams Dr, Kill Devil Hills, NC 27948
Overview
Ocean Sands K-9 Resort is a North Carolina licensed concierge pet care service offering boarding, daycare, grooming, and transportation. They emphasize individualized care without co-mingling non-family pets, administer medications including insulin, accommodate special dietary needs, and support military families through the Wounded Warrior Project.
Amenities & Policies
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
95 reviews analyzedOcean Sands K-9 Resort is an exceptional facility with near-unanimous positive reviews. Owners Pam and Paul are repeatedly praised for their genuine love of dogs, meticulous care, and excellent communication. The facility excels with anxious dogs and those with special needs. The only notable issues relate to Hurricane Dorian refund disputes (3 reviews), which the owner addressed professionally. Dogs consistently don't want to leave, and many customers return annually. This is a top-tier dog boarding option in the Outer Banks area.
People love
Staff shoutouts
Worth noting
Hurricane Dorian refund refusal - customers couldn't access island due to mandatory evacuation
“Required payment in advance for check in Sept 7th. Hurricane Dorian caused a mandatory evacuation. We couldn't have even gotten on the island. They refuse refund.”
Minor injury to dog (small cut on foot from toenail catching in fence)
“JJ had cut her foot by her toenail as she thought JJ got it caught in the chain link fence.”
Departure day scheduling mix-up
“They did mess up our departure day and tried to claim we couldn't get the dog at the time we needed to.”
Refund policy for weather-related cancellations(3 mentions)
“Required payment in advance and refused to refund my money after the hurricane made our trip impossible.”
At a Glance
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