New Lenox facilities
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Off-Leash Hotel

706 W Maple St, New Lenox, IL 60451

5.0
99 Google reviews
Cage-freeLive webcamStaff overnightOutdoor yardPool / water playAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Off-Leash Hotel is a luxury dog daycare and boarding facility in New Lenox, IL offering cage-free suites, a 300ft² pool with fountains, webcam access, and 24/7 staff supervision. They provide daycare, boarding, and grooming services with a required temperament evaluation, breed restrictions for playgroups, and a 5-star Google rating.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo (DHLPP/DHPP), Bordetella, Canine Influenza (H3N8 and H3N2), Negative Fecal Result

Breed restrictions: Pitbull, Rottweiler, Mastiff, Belgian Malinois, Doberman, Great Dane

Policies & Details

Hours & Billing

Drop-off hours:7am-5pm Mon-Fri, 8am-5pm Sat-Sun
Pick-up hours:By 11:00am
Checkout time:11:00am
Late pick-up fee:$25 after 11:30am
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:Under 48 hours = 50% cancellation fee; Holiday = 7 days notice
Deposit required — 50% of entire reservation
Holiday surcharge — Three-night minimum stay required

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required at 6 months for males

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — Lower per-dog rates for 2+ dogs
Senior dog accommodations
Owner operated

What Reviews Say

99 reviews analyzed

Off-Leash Hotel receives overwhelmingly positive reviews with 98 out of 99 reviews giving 5 stars. The facility excels in cleanliness, staff friendliness, communication (daily report cards, webcam access), and dog happiness. Customers particularly appreciate the individualized care for anxious, shy, and senior dogs, as well as the transparency through live cameras and updates. The only minor criticism relates to pricing being slightly higher than some competitors, though most feel the quality justifies the cost. This appears to be a premium, family-run facility with genuine passion for dog care.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
4.5
Drop-off / pickup
4.5

People love

Daily report cards and photo updates(25)Webcam/live camera access(22)Staff genuinely loves dogs(20)Clean facility(18)Dog comes home happy and tired(15)Accommodating anxious/shy dogs(12)Reasonable pricing(8)Senior dog care(7)

Staff shoutouts

Virginia(5 mentions)John(5 mentions)DonnaKellySydney

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities12 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.78

Min puppy age

4 months

Pricing

Boarding

$63–$277.2/night

Daycare

$37–$41.22/day

Contact

Visit Website+1 815-322-1485Get directions to 706 W Maple St, New Lenox, IL 60451

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