Ohana Doggie Day Care & Spa

Alleged injuries, distress, and weight loss after boarding

“My 3 dogs came home with dog bites, depression, trauma, and loose lots of weight, After boarding.”

Alleged unsafe environment and business-practice dispute

“We pulled our dog after 4d bc of an unsafe environment & unconscionable business practices.”

Alleged rash or chemical-related skin reaction

“he came home with an angry rash along his entire underside”

Strong facility odor or chemical smell

“The odor is pungent as soon as you walk into the place.”

Intermittent camera access

“the camera system, at least in the little dog area, is not always accessible”

Alleged isolation of an anxious dog

“the last time I had picked him up he was secluded in a cage by himself”

Alleged dismissive or poor owner communication during a dispute

“He immediately cuts me off, speaks over me and doesn't let me talk.”

strong odor or chemical smell(2 mentions)

“The odor is pungent as soon as you walk into the place.”

reported skin irritation or rash(2 mentions)

“he came home with an angry rash along his entire underside”

reported injuries or distress after care(2 mentions)

“My 3 dogs came home with dog bites, depression, trauma, and loose lots of weight”

behavior-related exclusion or pass freeze(2 mentions)

“they froze our pass and told us not to bring him back until 2mos after he is neutered”

refund disputes(2 mentions)

“I asked to get a prorated refund”