Akron facilities
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On Cloud Canine LLC

2064 Akron Peninsula Rd, Akron, OH 44313

4.9
50 Google reviews
Cage-freeStaff overnightSmall dog areaAccepts puppiesMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

On Cloud Canine LLC is a Fear Free certified pet care facility in Akron, Ohio offering enrichment-based daycare, in-home vacation pet sitting, dog walking, grooming, and training services. Founded in 2021 and expanded in 2024 with an enrichment facility, they emphasize positive reinforcement training and gentle, stress-free care for pets of all ages including puppies and seniors.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Late pick-up fee:$10/15 minutes
Billing method:Per night

Cancellation & Deposits

Holiday surcharge

Care & Play

Group play
Solo play
Daily updates — Free
Feeding policy:Owner provides food

Requirements

Temperament test fee:$20

Safety & Emergency

Emergency vet cost:Owner

Extras

Multi-dog discount — $6 per additional pet per visit (walking), $10 per additional pet per visit (hiking)
Senior dog accommodations

What Reviews Say

50 reviews analyzed

On Cloud Canine LLC receives overwhelmingly positive reviews with 48 out of 50 reviews being 5-star ratings. The facility is praised for its Fear Free certified care, exceptional communication with photo/video updates, enrichment activities, and attentive staff who genuinely love pets. The single negative review (2 stars) involved a vaccination policy dispute that the owner addressed professionally by issuing a full refund. Customers particularly appreciate the individualized care for senior and special-needs pets, with many becoming repeat customers who book months in advance. The owner demonstrates excellent engagement, responding to 96% of reviews within 1 day with a professional yet warm tone.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
5.0
Safety
4.5
Drop-off / pickup
4.5
Value
4.0

People love

Fear Free certified care(12)Excellent communication and updates with photos/videos(15)Enrichment activities and individualized care(10)Grooming services (especially Jenna)(5)Care for special needs/senior pets(6)

Staff shoutouts

Kaelyn(18 mentions)Ross(10 mentions)Jenna(5 mentions)Kaylin(4 mentions)ElyssaElizabethHeatherAmandaKaelyn

Worth noting

Vaccination policy dispute and cancellation fee

“Vaccination dispute resulted in them canceling an appointment day of and charging me 67.50 for a 'cancelled appointment' that they cancelled. No receptionist. Awkward portal. Poor communication.”

Owner replies to 96% of reviewsAvg response: 1dprofessional tone42 repeat customers

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities9 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Boarding

$84–$156/night

Contact

Visit Website+1 330-696-5574Get directions to 2064 Akron Peninsula Rd, Akron, OH 44313

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