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On Point Pet Resort

Name: On Point Pet Resort
Address: 3215 Cougar Path, Hebron, KY 41048, Hebron, KY, 41048.0, US
Telephone: +1 859-795-0770
Rating: 4.7

3215 Cougar Path, Hebron, KY 41048

4.7

139 Google reviews

Outdoor yardSmall dog areaReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

On Point Pet Resort is a Northern Kentucky pet resort offering dog boarding, cat boarding, doggie daycare, and grooming services. The facility features multiple accommodation options including VIP Suites with TVs, Junior Suites, and Happy Hideaways, with climate-controlled rooms and 5 daily potty breaks. They require temperament testing for daycare, accept dogs with behavioral concerns including reactive dogs, and provide photo updates via social media.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Bordetella, Canine Influenza, Distemper, Rabies, FVRCP/CPPR

Policies & Details

Hours & Billing

Drop-off hours:Mon-Sat 1-7 PM, Sun 10 AM-6 PM

Pick-up hours:Mon-Sat 8 AM-12 PM, Sun 10 AM-6 PM

Checkout time:12 PM

Late pick-up fee:$15

Billing method:Per night

Cancellation & Deposits

Holiday surcharge — $15/day

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food or house food available for nominal fee

Requirements

Spay/neuter policy:Required at 6 months for daycare

Temperament test fee:Free

Extras

Multi-dog discount — Discounts for 2+ dogs staying in same suite

Senior dog accommodations

What Reviews Say

122 reviews analyzed

On Point Pet Resort is highly regarded for its exceptionally clean facility and a staff that excels at managing dogs with high anxiety. Customers frequently praise the daily photo updates on social media and the 'exhausted but happy' state of their pets upon return. While there are isolated serious complaints regarding play-style safety and grooming communication, the vast majority of clients view it as the premier boarding and daycare option in the Northern Kentucky area.

Cleanliness

5.0

Dog happiness

4.9

Staff

4.9

Facility

4.8

Drop-off / pickup

4.8

Communication

4.7

Value

4.6

Safety

4.2

People love

Social Media Updates(18)Anxiety Management(4)Cleanliness(12)

Staff shoutouts

AmandaAndreaIzzy

Worth noting

Allegation of pet death

“Definitely go to this place if you want your dog to pass”

Injuries during daycare/rough play

“one comes back scratched all over, bite marks, and clearly had been allowed to be involved in play that wasn’t appropriate.”

Grooming communication/scheduling

“If you are trying to get in touch with the groomer Emily good luck! It takes her days to email!”

Vaccination requirements/Last minute policy issues

“it turns out you need the Canine Influenza shot to stay at this place. None of that was mentioned to me when I was making the reservation”

Owner replies to 11% of reviewsprofessional tone14 repeat customers

Top Rated

4.7 stars from 139+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 139 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.7/ 5

Amenities8 of 14

Reviews139

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$45–$72/night

Daycare

$20–$33/day

Contact

Visit Website +1 859-795-0770 3215 Cougar Path, Hebron, KY 41048

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