Hugo facilities
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Oneka Pet Resort

13477 Fenway Blvd Cir N, Hugo, MN 55038

4.7
114 Google reviews
Outdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKGroomingTrainingOnline booking

Overview

Oneka Pet Resort is a dog boarding and daycare facility in Hugo, MN offering daycare ($25-$50/day), boarding ($55-$65/night), grooming spa services, and comprehensive training programs including group classes, 1-on-1 sessions, and board-and-train programs. The facility features indoor/outdoor play areas, a pool for summer use, separate play groups by size and temperament, and accepts puppies and reactive dogs. Required vaccinations include Rabies, DHPP, and Bordetella.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Hours & Billing

Checkout time:12pm
Late pick-up fee:$25
Billing method:Per night

Care & Play

Group play
Solo play
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discountAdditional discounted daily rate for additional dog same room
Senior dog accommodations

What Reviews Say

113 reviews analyzed

Oneka Pet Resort enjoys overwhelmingly positive reviews with 96 of 113 reviews being 5-star. Customers consistently praise the caring staff, happy dogs, and quality training services. The main concerns raised are overnight staffing (no one on-site after 6pm), a few isolated incidents involving dog injuries during group play, and occasional communication misunderstandings. The owner responds professionally to all reviews, including negative ones, within approximately 1 day. Many customers have been bringing their dogs for years and highly recommend the facility for boarding, daycare, and training.

Dog happiness
4.9
Staff
4.8
Cleanliness
4.5
Facility
4.5
Drop-off / pickup
4.5
Communication
4.3
Value
4.3
Safety
4.0

People love

Staff genuinely cares about dogs(45)Dogs love it/come home happy and tired(38)Great for anxious/nervous dogs(8)Excellent training services(12)Long-term loyal customers(15)

Staff shoutouts

Justin(12 mentions)Kendra(5 mentions)Laci(3 mentions)Teah(2 mentions)Jen(2 mentions)Nick(2 mentions)

Worth noting

Dog fight/injury during boarding - one review describes dog returning with bite marks, missing fur, eye infection, and kennel cough

When I picked him up he had missing fur, bite marks all over his body (some with noticeable blood), a nasty eye infection, kennel cough and smelled like he had been laying in pee for the week.

Dogs left alone overnight without staff presence

I found out after we had left that no one stays with these pets from 6 at night until they open again the next morning.

Dogs separated during stay causing behavioral changes

They put each one of them in separate larger kennels for the entire time they were there... It completely changed these two dogs relationships forever.

Overnight staffing concerns(2 mentions)

no one stays with these pets from 6 at night until they open again the next morning

Communication issues about dog behavior/play(2 mentions)

I know for sure my dog doesn't mount any dogs so I know this isn't true.

Price concerns(2 mentions)

Still too pricey, but great otherwise.

Owner replies to 100% of reviewsAvg response: 1dprofessional tone42 repeat customers

Top Rated

4.7 stars from 114+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 114 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities8 of 14
Reviews114
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Boarding

$55–$65/night

Daycare

$25–$50/day

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