Oriental facilities
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Oriental Pet Parlour

315 White Farm Rd, Oriental, NC 28571

4.5
36 Google reviews
Grooming

Overview

The Oriental Pet Parlour is a full-service pet care facility located in Oriental, North Carolina, operating since 2003. Owned and operated by certified groomer Lisanne Erickson, the facility offers pet grooming, boarding, and daycare services for dogs, cats, and other small pets and birds. They emphasize personalized care with pick-up and drop-off services, though pricing and detailed policies require direct contact.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

35 reviews analyzed

The facility receives overwhelmingly positive reviews praising exceptional grooming, genuine animal care, and reasonable prices, with many repeat customers. However, 4 negative reviews (11%) raise serious concerns about dog safety and stress, including dogs returning terrified, being improperly restrained, and left in cages for extended periods. The mixed feedback suggests quality is high for most pets but may not suit anxious or older dogs.

Staff
4.8
Drop-off / pickup
4.8
Value
4.5
Dog happiness
4.3
Facility
4.3
Safety
2.5

People love

Exceptional grooming quality and TLC(8)Staff/owner genuinely loves animals(6)Reasonable pricing(3)Convenient pickup/drop-off service(2)Animals are happy and well-cared for(3)Owner rescues animals(2)

Staff shoutouts

Lizanne(3 mentions)Lisanne(3 mentions)Lisa

Worth noting

Dog returned stressed, scared, and unable to walk properly

“Picked him up today, and he was so scared and he could barely walk too”

Dog left tied up and unable to move at front counter

“When I arrived to pick him up he was so closely tied to the front counter he couldn t move”

Dog left in cage for extended period (7+ hours) without bathroom breaks

“He came out all wet and scared and was left in his cage for 7 hrs without using the bathroom”

Petrified dog behavior - extreme fear response

“My dog was petrified which never happens and he is groomed often”

Dog stress and fear after boarding/grooming(3 mentions)

“He d always come back stressed out and scared”

Overcharging beyond quoted price

“I was charged more than quoted”

Poor communication about pet's experience

“not sure what I was was paying for since my dog was in a cage all day”

Dirty facility

“Dirty”

Owner replies to 3% of reviewsgeneric tone8 repeat customers

Top Rated

4.5 stars from 36+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 36 reviews.

At a Glance

Google rating
4.5/ 5
Review scoreInsufficient topic coverage
Amenities1 of 14
Reviews36
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

Contact facility for pricing

Contact

Visit Website+1 252-249-0243Get directions to 315 White Farm Rd, Oriental, NC 28571

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