Orland Park Boarding Kennel

Dog returned severely underweight/ribs visible after 11-day stay

“We have never seen him that skinny before, he was literally skin and bones. All you could see was just his ribs. You could see and feel his spine as well.”

Physical abuse allegations - kicking/smacking cages and yelling at dogs

“I could hear him in the back screaming at the dogs and what sounded like him smacking/kicking the cages.”

Dog returned with wounds/pressure sores on legs

“Right on the corner of his elbow there were these wounds... on one of his legs, the wound was huge and it was literally open, just starting to close.”

Dog returned dehydrated requiring emergency vet care

“When she got some water she acted like she didn't drink water in days.”

Filthy facility conditions - dark closet cages, horrible smell

“The back room is basically a dark closet with cages. It is filthy and smells horrible.”

Dog returned with dried feces on body

“There was a layer of dried on poop on his butt, which was not on there before because I had washed him right before he had left.”

Facility cleanliness and maintenance(2 mentions)

“Needs some updates and better cleaners; but overall the owner was kind”

Communication during stay

“The man had said that they will give updates about our dog every few days, which in fact did not happen.”

Dog returned in poor physical condition(2 mentions)

“Our dog returns slightly dirty but without any new behavioral problems.”