Our Family Pet Sitting

Dogs not fed for multiple days during boarding

“MY DOGS WERE LEFT UNFED FOR 4 DAYS. I saw that there was 8 bags of the food they were supposed to be giving my dogs everyday, left in the box.”

Electrical safety hazards in kennels

“Management is a mess and they build kennels with circuit breaker panels in them and electrical outlets”

Dog escaped during pickup due to improper collar handling

“My smaller dog got out of collar and took off running luckily he was caught but that's just not the way you bring them outside”

Dog returned with significant vet bills

“My resultant vet bills are at $1000 and climbing. I had used them previously, but found an alternate boarding place due to the fact that the dog always smelled like a barn when she was returned to me”

Dogs kept in small kennels majority of time

“Your dog is kept in small kennels a vast majority of the time”

Dog behavior changed negatively after stay

“They broke my dog. For example, he used to only eat if one of us was in the room with him. Now he runs out when we walk in and he's eating.”

Dog separated from group, felt like solitary confinement

“It felt like he was in solitary confinement the entire time. They separated him away from the other group of dogs.”

Inconsistent group play/socialization(3 mentions)

“He was not mixed in to socialize with the large group of dogs.”

Communication issues(3 mentions)

“The start up process was not explained. My questions were never answered. I was not called as I was told I would be.”

Front office rude/hard to deal with(2 mentions)

“All the negative reviews about the front office being rude are absolutely correct.”

Breed discrimination

“They do not let Rhodesian Ridgebacks come together.”