Our Turn Pet Center
22308 North Ave, Antioch, IL 60002
Overview
Our Turn Pet Center is a pet care facility in Antioch, Illinois offering grooming, boarding, daycare, and training services. The facility is owner-operated by Tom and Melissa, who are described as passionate about pet health and well-being. With a 4.8 Google rating from 152 reviews, the facility is known for treating dogs like family and providing individualized care, including training programs for puppies.
Amenities & Policies
Policies & Details
Extras
What Reviews Say
149 reviews analyzedOur Turn Pet Center is highly regarded for its exceptional grooming services, particularly for difficult nail trims and senior pets, with many customers noting the staff's 'magic touch.' While there is one severe negative report regarding a medical incident during boarding, the overwhelming majority of long-term clients (some dating back to 2007) praise the facility for its reasonable pricing and the genuine affection the owners, Melissa and Tom, show the animals. The facility is noted for being clean and accommodating, though some users mention it can be difficult to book due to high demand.
People love
Staff shoutouts
Worth noting
Allegation of medical neglect leading to pet death
“Had to put down our dog a day after she came home from their boarding facility. They are very neglecting to the animals... never gave us a phone call to let us know how sick she became.”
Communication/Responsiveness(2 mentions)
“No one called me back when I left a message.”
Location/Access
“Drive way location easy to miss.”
Top Rated
4.8 stars from 152+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 152 reviews.
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