Out of the Crate

Reported serious dog injury, including emergency veterinary treatment and a permanent scar

“Our dog was seriously injured in daycare at Out of the Crate.”

Reported dog escape and concerns about supervision

“a dog scaled the fence while under OOTC's care last summer and was missing for days”

Reported failure to administer food and medication

“have failed to administer food and medication to our dog while boarding”

Allegation of racist or discriminatory staff behavior

“Reports of racist behavior by staff are deeply concerning and completely unacceptable”

Reported facility damage and poor upkeep

“There are holes in the walls, ceilings, and dog suites.”

Reported adverse reaction to crate use

“My 6 month of puppy is traumatized now. She can not be left near a crate or she will soil herself out of fear.”

Food and medication administration

“have failed to administer food and medication to our dog while boarding”

Supervision and staffing

“have failed to adequately supervise the dogs”

Dog injury

“Our dog was injured under their care with a permanent scar”

Dog escape

“a dog scaled the fence while under OOTC's care last summer and was missing for days”

Facility maintenance

“Inside of the building is not well kept. There are holes in the walls, ceilings, and dog suites.”

Crate use and transparency

“Misuse of crates.”

Tours and disclosure

“Refusal of tours and disinformation of crates being used”

Alleged discriminatory conduct

“This business has developed a reputation for unprofessional conduct and discriminatory practices.”