Palmetto Kennels
222 Palmetto Kennel Ln, Lancaster, SC 29720
Overview
Palmetto Kennels is a family-run boarding facility located on 27 acres in Lancaster, SC, operating since 1972. They offer climate-controlled indoor dog runs with 24-hour accessible outdoor runs, cat condos, and bathing services. Staff is onsite 24 hours, and they accept all breeds and sizes including small dogs with enclosed outdoor runs. Medications are administered at no extra charge.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
60 reviews analyzedPalmetto Kennels receives overwhelmingly positive reviews for their boarding and daycare services, with dogs described as happy, well-cared for, and eager to return. However, there is a stark divide in adoption-related reviews, which cite poor communication, unprofessional staff behavior, and allegations of holding owned dogs for ransom. The boarding side appears excellent with caring staff, fair prices, and long-term customer loyalty spanning decades, while the rescue/adoption operation has significant reputation issues.
People love
Staff shoutouts
Worth noting
Adoption process issues - unresponsive to applications and calls
“Five days later and no response or answer phone. Thought the goal was to home these pets.”
Alleged holding dog for ransom/payment to return owned dog
“You stole my puppy. You knew someone owned the dog. You are making me pay you $45 to get my puppy back.”
Dirty, run-down facility conditions (adoption side)
“The place was dirty, and run down. Just nasty and smelled so bad.”
Rude and disrespectful treatment during adoption
“I've never dealt with such rude and disrespectful people.”
Adoption communication/responsiveness(4 mentions)
“Contacted them by email as they request, never heard from them. Contacted them again to ask for a response either way and heard nothing.”
Adoption process being unfair/selective(2 mentions)
“Not a single one got to adopt a dog. What a shame that the owner or office manager only wants to give them to people they like.”
Facility not being newest/most modern
“Not the newest cleanest dog kennels, but fair prices”
At a Glance
Pricing
Boarding
$25–$56/night
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