Pal's Inn Pet Resort

Reported injury or impaired mobility after care

“Very disappointed. Brought in dog that was walking on all fours, picked up dog next day and dog can't use one of his back leg.”

Reported serious illness after boarding and veterinary expense

“he was deathly I'll when I picked him up with kennel cough. It cost another $160.00 at vets to save my pet.”

Reported post-boarding injury requiring veterinary attention

“Our senior pup hasn't been able to walk on one of her front paws and it's been swollen since we picked her up.”

Dogs reportedly returned heavily soiled

“both smelled like urine, vomit and feces.”

Negative front-desk or intake experience

“I felt very rushed and unwelcome.”

Playtime not provided as expected

“our dog there for "play hour" and he sat in a kennel for 45 minutes.”

Inconsistent customer service(3 mentions)

“customer service is hit or miss (mostly miss), depending on who helps you.”

Illness or medical concerns after boarding(3 mentions)

“he was deathly I'll when I picked him up with kennel cough.”

Incomplete grooming services(2 mentions)

“Not all of his nails were trimmed and those that were trimmed were barely shorter.”

Dogs returned unclean(2 mentions)

“both smelled like urine, vomit and feces.”

Distress or poor condition at pickup(2 mentions)

“The issue is that both dogs were filthy, frightened beyond belief”