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Pampered Paws Grooming & Boarding Resort

Name: Pampered Paws Grooming & Boarding Resort
Address: 104 A, Bobby Austin Ave, Attalla, AL 35954, Attalla, AL, 35954, US
Telephone: +1 256-630-3433
Rating: 4.8

104 A, Bobby Austin Ave, Attalla, AL 35954

4.8

93 Google reviewsGoogle Verified

Photo updatesGrooming

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:Sun & Mon: 8 am – 10 am, 2 – 4 pm; Tue – Fri: 8 am – 4:30 pm; Sat: 8 am – 2:30 pm

Care & Play

Daily updates — Free

Feeding policy:No matter the size, every guest gets the same far-out care, cozy elevated bed, and all the good vibes they can handle.

Extras

Multi-dog discount — $5 Off Multi-Dog Discount When 2 Dogs Share 1 Kennel

Owner operated

What Reviews Say

24 reviews analyzed

Pampered Paws receives overwhelmingly positive feedback for grooming quality, gentle care, friendly staff, reasonable turnaround times, and boarding arrangements. One review reports jagged, uneven nail trimming and a charge over $60, while another strongly criticizes the grooming experience; the owner provided a detailed safety-focused response to that complaint. Boarding feedback specifically praises daily updates, photos, play areas, space, and repeat use.

Dog happiness

5.0

Cleanliness

5.0

Staff

4.5

Value

3.7

People love

Dog care and happiness(6)Grooming quality and staff friendliness(8)Boarding communication and updates(3)Customer loyalty and repeat use(4)

Staff shoutouts

Madison(5 mentions)the girls(2 mentions)ladies(2 mentions)

Worth noting

Reported poor nail-trimming result combined with dissatisfaction about the charge

“Left them jagged and uneven ... and still charged over $60”

Severe negative complaint about staff conduct and pet handling

“They are inexperienced and rude. Have no clue how to treat you or your pet.”

Safety concern during grooming of a severely matted, resistant dog

“she was trying to bite while we were removing the matting”

Nail trimming outcome and pricing

“Asked for my dogs nails to be buffed only for them to cut them with clippers in the lobby. Left them jagged and uneven and all 3 of my dogs are sweet babies so absolutely no excuse and still charged over $60”

Perceived staff competence and treatment

“Worst experience with a company ever. I will never take any of my pets here ever again. They are inexperienced and rude.”

Owner replies to 38% of reviewsAvg response: 528dwarm tone7 repeat customers

Top Rated

4.8 stars from 93+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 93 reviews.

At a Glance

Google rating

4.8/ 5

Review scoreInsufficient topic coverage

Amenities2 of 14

Reviews93

Repeat customersNumber of reviews that mention returning or being a regular customer.7

Pricing

Boarding

$30–$35/night

Contact

Visit Website +1 256-630-3433 104 A, Bobby Austin Ave, Attalla, AL 35954

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