Pampered Paws Inn
1725 Hammonds Plains Rd, Hammonds Plains, NS B4B 1P5
Overview
Pampered Paws Inn is a well-established dog daycare and boarding facility operating since May 2004, offering cage-free sleepovers, dog daycare, grooming, and training services. The facility features 24/7 staff, live webcams, climate-controlled indoor/outdoor spaces with artificial turf yards, pools, and an agility course. They also provide cat and small animal boarding, with vaccination requirements and a mandatory temperament assessment for new dogs.
Amenities & Policies
Required vaccinations: Rabies, Distemper/Parvo, Bordetella, FVRCP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
133 reviews analyzedPampered Paws Inn presents a starkly polarized reputation. While the majority of clients praise the friendly staff, affordable rates, and the reassurance of live webcams, a significant minority of reviews report severe safety failures including dog attacks, raw/infected paws from the outdoor surface, and poor communication regarding medical issues. Notably, the facility's manager, Lisa, is hailed as a hero for a foot-rescue of dogs during a forest fire, contrasting with several complaints regarding the owner's professionalism and incident management.
People love
Staff shoutouts
Worth noting
Severe injuries and lack of supervision
“My dog was pack attacked... He required 12 stiches and a drain in his neck for the more severe punture wound.”
Raw/Bleeding paws from pea gravel/heat
“her paws were raw and sore... Took her to the vet today and spent $150 getting her antibiotics and anti inflammatory medication as they are badly infected.”
Delayed evacuation during emergency
“leaving evacuation of the dogs to the very last second causing complete chaos shows the lack of professionalism and care.”
Lack of transparency regarding incidents(6 mentions)
“They didn’t inform me of any issues until I was back. Total lack of transparency.”
Owner's attitude/professionalism(5 mentions)
“The owner Wendy is really awful, just plain rude.”
Inadequate staffing levels(2 mentions)
“sometimes they have over 60 dogs and only one staff member on.”
At a Glance
Min puppy age
8 months
Pricing
Contact facility for pricing
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