Pampered Pets Inn & Spa

Dogs escaping facility - multiple reports of dogs getting out of fence and into streets

“Drove by today and they had a dog on the run, outside the fence area and in the streets.”

Dog injuries while in care - cuts, limping, raw paw pads

“When I picked him up he had trouble getting into our car... ALL FOUR paws are cut and he has a scrap on his leg.”

Unsafe dog handling practices - chasing dogs, lassoing with slip leash

“They came up with brilliant idea to lasso our dog with their slip knot leash while she was running full speed by throwing the leash on her neck.”

Dogs left without proper supervision or attention

“Left overnight without supervision. Not cool!!!”

Fence safety issues - worn/patched fences causing injury

“The fences are so worn out and patched, it tears your dogs nose up.”

Communication about dog care - owners not informed about food/water/bathroom habits(6 mentions)

“I called and I asked if she had a bowel movement, the answer was 'I don't know'.”

Grooming quality inconsistency - uneven cuts, wrong breed cuts(4 mentions)

“The cut was uneven, extremely short and bald spots around her head and face leaving her unrecognizable.”

Staff rudeness or dismissiveness(3 mentions)

“Miranda was really rude.”

Dogs being isolated (non-commingle) without owner notification(3 mentions)

“Nobody ever told me that was the treatment he was receiving... paying $40 a night for my dog to miserably sit in a kennel.”