Pappys Pet Lodge - Rockwall

Severe sanitation/odor concerns

“I literally nearly puked in the lobby at the horrific smell of death, feces, and pure concentrated piss.”

Unexplained injuries/Limping

“When I picked him up one week later he was limping and throwing up he has been crying all night.”

Dog attack/Safety monitoring

“a few hours in we get a phone call that another dog bit a chunk out of the side of one of ours.”

Dogs returning home smelling bad(4 mentions)

“dogs were so stinky after boarding I had to bathe them before i could touch them.”

Feeding errors(2 mentions)

“we found only 2 morning bags (smaller portions) had been given to him. No treats were eaten either.”

Illness after stay (Kennel Cough/Viral)(3 mentions)

“one of are dog came home sick with kennel cough... caught a viral infection that just cost us 3,400.”