Paradise Pet Resort

Dog escaped from facility and was not adequately searched for

“We had everyone out searching that we knew. We searched for a total of 10 hours... We still have not found him.”

Dog returned injured, lethargic, and dehydrated

“He came back injured, lethargic, and sick.”

Kennel cough outbreak not proactively communicated to customers

“6 days later both my dogs have Kennel cough! When I called to see if they were exposed to any sick dog she proceeded to tell me that they had a outbreak in the facility a week ago!”

Inadequate feeding/medication management

“They only gave him one days worth throughout the three days he was there.”

Staff-to-dog ratio concerns

“I saw way too many for the small area they had. There was not enough staff keeping an eye on them.”

Staff turnover/training inconsistency(3 mentions)

“There is a newer girl that has been working upfront who doesn't seem to know what's going on at all.”

Value/price concerns(2 mentions)

“Wish it was a bit more affordable, but I understand it requires a lot of resources.”

Dog not accepted due to behavior(2 mentions)

“I was told you are a bad parent... they won't accept them... very bad business practices”