Paradise Pets
19237 1/2 Ventura Blvd, Tarzana, CA 91356
Overview
Paradise Pets is a family-owned dog boarding, daycare, and grooming facility in Tarzana, CA with over 10 years of experience. They offer private suite boarding at $60-65/night, doggie daycare from $10/hour to $35/day, and full-service grooming. The facility features climate-controlled playrooms, overnight staff monitoring with cameras, and requires temperament testing and vaccinations (Rabies, DHPP, Bordetella).
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella
Policies & Details
Hours & Billing
Care & Play
Requirements
Extras
What Reviews Say
96 reviews analyzedParadise Pets receives overwhelmingly positive reviews for grooming services, with customers praising the caring staff, clean facility, reasonable prices, and happy dogs. However, there are serious safety concerns including a dog death incident and reports of dogs becoming unable to walk after grooming, which significantly impacts the safety score. The owner responds to nearly all reviews professionally. Most customers are long-term repeat clients who highly recommend the business, despite a few complaints about pricing transparency and incomplete services.
People love
Staff shoutouts
Worth noting
Dog death during grooming - alleged heat stroke
“He passed 15 minutes later... Vet Said most likely was a heat stroke and I strongly believe this place is responsible.”
Dog unable to walk after grooming (multiple reports)
“My friend brought their dog to get groomed and poor dog can't walk anymore, now they refuse to help..”
Nail cut too short causing bleeding
“they cut her nail too short to the point that she is still bleeding 6 hours later”
Pricing transparency/upselling(4 mentions)
“Worst service... kept up selling and up charging me every single time”
Incomplete services charged(2 mentions)
“they always forget to do 1 or 2 of the things I asked yet I'm being charged the full package”
Policy inflexibility(2 mentions)
“I missed an appointment for the first time ever and I was told I have to pay a deposit”
Top Rated
4.5 stars from 98+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 98 reviews.
At a Glance
Min puppy age
4 months
Pricing
Boarding
$60–$65/night
Daycare
$10–$35/day
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