Park-A-Pup Novato
7586 N Redwood Dr, Novato, CA 94945
Overview
Park-A-Pup is a dog boarding and daycare facility in Novato, CA with a 12,000+ SQFT temperature-controlled indoor facility featuring a K9 turf field. They offer daycare ($39/day) and boarding ($50-60/night based on dog size), with a free trial day required for new dogs. The facility emphasizes a pup-centered approach with group play, open-air lodging areas, and encourages bringing comfort items from home.
Amenities & Policies
Required vaccinations: Distemper/Parvo, Bordetella (Canine Cough), Rabies
Policies & Details
Hours & Billing
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
171 reviews analyzedPark-A-Pup Novato is highly regarded for its exceptionally caring staff and rigorous temperament testing, ensuring a safe environment for social dogs. Customers frequently praise the 'report card' system and the facility's cleanliness, though some note the lack of outdoor space. While one serious medical oversight was reported, the owner's transparent and accountability-focused response demonstrated a high level of professional integrity.
People love
Staff shoutouts
Worth noting
Medical neglect/Failure to perform health checks
“Park-A-Pup did not complete health checks during my cairn terriers week long boarding. We picked him up in extremely poor condition and it took around six months for him to return to full health.”
Limited weekend hours
“it was quite inconvenient to have my pet picked up by 5 PM. It would be great if you could extend the pick up hours to 7PM or 8 PM on the weekends.”
Package/Service availability
“I am NOT happy that i have been denied services with my package over 7 times!”
Lack of outdoor space
“my only complaint was that the facility did not have an outside play area.”
Top Rated
4.9 stars from 183+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 183 reviews.
At a Glance
Pricing
Boarding
$50–$60/night
Daycare
$39/day
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