Parkland County facilities
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Parkland Kennels West Inc

53119 Range Rd 280, Parkland County, AB T7Z 1Y2

4.1
171 Google reviews
Outdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlled

Overview

Parkland Kennels offers boarding, daycare, training, and grooming services with over 25 years of experience. The facility provides individualized care including private kennels, climate-controlled indoor spaces, and outdoor exercise areas. Staff are experienced in handling special needs and medication administration. Vaccination requirements (DHAPP, Rabies, Kennel cough) apply, and they specialize in behavior-focused training programs without forced socialization.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHAPP, Rabies, Kennel cough

What Reviews Say

169 reviews analyzed

Parkland Kennels presents a starkly polarized reputation, functioning as a highly effective but 'old-school' training and grooming center while receiving grave allegations regarding its boarding safety. While many long-term clients praise the staff's friendliness and the success of their obedience classes, a significant number of recent reviews report severe medical neglect, extreme weight loss, and unsanitary, cramped conditions. Potential boarders should be aware of the 'no-contact' policy and the facility's aged appearance, while those seeking training should be comfortable with balanced/dominance-based methods including prong collars.

Staff
4.2
Value
4.0
Drop-off / pickup
3.8
Cleanliness
3.5
Dog happiness
3.0
Facility
2.5
Communication
2.5
Safety
2.0

People love

Effective Training Results(15)Cat Grooming(5)Affordability(8)

Staff shoutouts

Tara(5 mentions)Audrey(3 mentions)

Worth noting

Severe weight loss and medical neglect

β€œShe had lost 20 pounds (1/3 of her weight) and was in considerable pain. We had to euthanize her that afternoon.”

Death of a pet

β€œPicked up our dog and she was at deaths door. She died of heat stroke.”

Physical injuries/Bite marks

β€œOne of my dogs had a bite mark on her muzzle and a scratch on her eye that the kennel failed to tell me about.”

Small/Cramped Kennels(8 mentions)

β€œThe 'stalls' they are put in are around 3ftx3ft and stacked on top of each other.”

Feeding errors/Neglect(7 mentions)

β€œOnly 40% of the food was used... He told me that they don't normally pay attention to that.”

Controversial training methods (Prong/Choke collars)(6 mentions)

β€œWe were taught to step on our dog's leash close to the neck to force him into the down position.”

Run-down facility appearance(9 mentions)

β€œWhen you drive up, the property is super dumpy looking. The facility itself is run down.”

Owner replies to 85% of reviewsdefensive tone22 repeat customers

At a Glance

Google rating
4.1/ 5
Review score
3.2/ 5
Amenities6 of 14
Reviews171
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

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